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Food Service Ambassador

2 months ago

Singapore THOMSON MEDICAL PTE. LTD. Full time
Job Summary

THOMSON MEDICAL PTE. LTD. is seeking a highly skilled and dedicated Food Service Ambassador to join our team. As a Food Service Ambassador, you will be responsible for delivering exceptional patient meal service, attending to food-related concerns, and providing excellent customer service.

Key Responsibilities
  • Deliver meal service to patients, attend to and assist with food-related concerns and queries of patients.
  • Take patients' meal orders using the Electronic Meal Ordering System (eMOS).
  • Perform duty as a Service Ambassador to meet requests and attend to the hospitality needs of patients.
  • Ensure accuracy of every patient's meal orders, preferences, restrictions, special requests, and food allergies are properly recorded in the eMOS.
  • Clear soiled meal trays from patient rooms at the given time.
  • Attend to wards and patients' food-related issues, complaints, and feedbacks. Coordinate with the Kitchen staff for follow-up action and service recovery.
  • Undertake any duties assigned by Superior.
  • Comply with all Food Hygiene and Safety practices and NEA regulations governing cleanliness and hygiene.
Requirements
  • At least a Secondary Education in any discipline.
  • Preferably with Basic Food Hygiene certification will be an advantage.
  • Service-oriented and good communication skills.
  • Experience in healthcare, hotel, food & beverage, hospitality industry will be an added advantage.
  • Able to work on 12-hour shifts, weekends, and public holidays.
  • 4-days work week (Total working hours is 44 hours in a week).
  • Working hours 7:30am to 8:00pm.
  • Medical Flexible Benefit/Annual Leave/Birthday Leave/AWS/Variable Bonus.
What We Offer
  • Active Team Player
  • Secondary Education
  • Healthcare
  • Hospitality Industry
  • Punctual
  • Service Recovery
  • Positive Team Player
  • Android apps
  • Good Communication Skills
  • Food hygiene
  • Food & Beverage
  • Team Player
  • Customer Service Excellence
  • Service Excellence
  • Food Service
  • Able To Work Independently
  • Hospitality