Insurance Case Manager

1 month ago


Singapore Citi Full time
About Citi

Citi is a global bank with a rich history of over 200 years. We provide a wide range of financial services and products to our clients, helping them meet their biggest opportunities and challenges.

Job Summary

We are seeking a highly skilled Insurance Case Manager to join our team in Singapore. As an Insurance Case Manager, you will be responsible for supporting sales delivery to our internal and external partners, responsible for supporting internal and external growth initiatives, and responsible for dissemination of communications.

Key Responsibilities
  • Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
  • Responsible for supporting internal and external growth initiatives communicated to team.
  • Responsible for dissemination of communications.
  • Provide support on increasing and capturing cross sell opportunities.
  • Increase efficiencies of daily sales and operational activities.
  • Responsible for reporting sales results and reasons for successes.
  • Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
  • Liaise between sales teams and branches on initiatives.
  • Represent sales on the development of strategies and programs to effectively partner with the bank.
  • Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
  • Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
  • Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications
  • 2-5 years of relevant experience
  • Previous banking experience preferred
Education
  • Bachelor's/University degree or equivalent experience


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