Global Insurance Operations Specialist
1 month ago
We are seeking a highly skilled Global Insurance Operations Specialist to join our team in Singapore.
Job SummaryThis role is responsible for managing international insurance programs, including handling and resolving day-to-day issues, performance monitoring, and participating in service review meetings. You will work closely with underwriters, brokers, and customers to deliver high-quality services across the International Programs from Zurich (IPZ) network.
Key Responsibilities- International Program management, including the handling and resolution of day-to-day issues, performance monitoring, and participating in service review meetings.
- Manage the International Program servicing end-to-end operational process and act as an account representative to customers and brokers in respect of services provided by the worldwide network.
- Communicate directly with customers and brokers in respect of the services provided by the worldwide IPZ network.
- Handle multiple lines of business, including Property, Financial Lines, Liability, Marine Cargo, etc.
- Communicate effectively within the IPZ network and manage and resolve issues related to international programs (instructions, monitoring, issuance, payment).
To be successful in this role, you will need:
- Bachelor's degree (or equivalent) in Commercial Insurance or equivalent qualification.
- 5 or more years of experience in commercial insurance (insurance companies or brokers), with Property, Financial Lines, Marine Cargo, and Casualty insurance required.
- Prior experience with international insurance programs and/or captives and/or reinsurance accounting is required.
- Prior experience leading, contributing, and supporting the design, testing, and implementation of various operational projects.
- Strong analytical and planning skills, with ability to effectively manage changing priorities.
- Ability to communicate effectively with people in a variety of roles and at different organizational levels.
- Excellent written and verbal communication skills.
We offer a competitive salary of SGD 120,000 - 180,000 per annum, depending on experience, plus additional benefits such as health insurance, retirement plan, and opportunities for professional growth and development.
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