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Ambassador of Guest Experience

1 week ago

Singapore Mandai Wildlife Group Full time

We are seeking a highly motivated and enthusiastic individual to join our team as a Frontline Ambassador. As a Frontline Ambassador, you will be responsible for providing a warm and welcoming experience for our guests at the Boardwalk Entrance.

Your main duties will include serving as the first point of contact for our guests, providing directional information, operating hours, and details about available breakfast and meal options at the Singapore Zoo Entrance. You will also be responsible for ensuring that our guests have a positive experience, which includes being approachable, friendly, and willing to assist with any questions or concerns they may have.

To succeed in this role, you will need to possess excellent communication skills, a strong service-oriented mindset, and the ability to work well under pressure. You should also be proficient in English and Mandarin, as you will be interacting with guests who speak these languages.

We offer a competitive compensation package and opportunities for career growth and development. If you are a driven and results-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this role.