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Dining Services Captain

3 weeks ago

Singapore beBeeService Full time $36,000 - $42,000

**About the Role:**

A Captain plays a vital role in providing exceptional service to guests in their hotel accommodations. The main objective is to deliver outstanding guest experience and contribute to the hotel's financial profitability.

This position entails supervising staff, ensuring order rotation among servers, and guaranteeing guest satisfaction.

  • Supervise staff, ensuring smooth operations of in-room dining services.
  • Complete opening and closing duties, including setting up room service trays and tables to prepare for incoming orders.
  • Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar, and deliver food to guest rooms and meeting rooms.
  • Serve meals to guests, collect guest trays, and respond to guest requests in a timely, friendly, and efficient manner.

**Key Responsibilities:**

  • Manage staff, prioritize tasks, and ensure seamless delivery of food and beverages.
  • Maintain a clean and organized work environment, adhering to health and safety standards.
  • Communicate effectively with guests, addressing their concerns and resolving issues promptly.

**What We Offer:**

  • A dynamic work environment that fosters growth and development.
  • A competitive salary and benefits package.
  • The opportunity to work with a talented team dedicated to delivering exceptional guest experiences.