Service Captain

1 week ago

Singapore TANJONG BEACH CLUB PTE. LTD. Full time

Tanjong Beach Club was conceived to celebrate our tropical weather and foster a local beach culture. The restaurant, bar, club and retail space sits on Singapore’s best strip of sand in Sentosa, providing an urban getaway where beach-goers retreat to savour coastal cuisine and artisanal cocktails while lounging on daybeds by the pool or relaxing indoors. The experience is enhanced by panoramic views of the sea and underscored by upbeat music. The Beach Shop retails carefully curated products and house-branded merchandise, advocating an idyllic beach life.

We are looking for a passionate, service-driven individual to fill the role of a **Service Captain **for our establishments. The role requires an individual with outgoing personality who strives to provide our guests with top quality service. The service captain is responsible to recommend guests our venue's food and drink offering and deliver superior customer service standards in executing their duties. The Service Captain is an integral part of our Front of House team that leaves guests of Tanjong Beach Club with an awesome experience which will see them returning time and again.

You’ll be in-charge of:

- Building and maintaining relationships with guests
- Order taking & menu description
- Up-selling products based on your extensive product knowledge
- Serving of food and drinks to guests
- Ensuring guest satisfaction by being proactive in service operations
- Improving procedures and systems

What we’re looking for:

- Individuals with an outgoing and bright personality who enjoys guest interactions
- Individuals who are driven to provide excellent service and believes in delivering on superior guest experience
- We welcome all individuals who are within the sector or from a different sector that is keen to join our young and dynamic service team
- Individuals who are well groomed and possesses good communication skills
- Positive learning attitude and unafraid to go above and beyond to provide superior service for our guests

What to expect:

- 5 day work week
- Join a dynamic, young and fun loving service team
- Amazing daily views of Singapore's most idyllic stretch of beach

**Benefits**:

- Monthly Sales Incentive
- Employee Dining Discounts across the Group
- Medical and Insurance Coverage
- Celebrating Milestones

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