Service Captain

2 weeks ago

Singapore The Lo & Behold Group Full time

Tanjong Beach Club was conceived to celebrate our tropical weather and foster a local beach culture. The restaurant, bar, club and retail space sits on Singapore’s best strip of sand in Sentosa, providing an urban getaway where beach-goers retreat to savour coastal cuisine and artisanal cocktails while lounging on daybeds by the pool or relaxing indoors. The experience is enhanced by panoramic views of the sea and underscored by upbeat music. The Beach Shop retails carefully curated products and house-branded merchandise, advocating an idyllic beach life.

We are looking for a passionate, service-driven individual to fill the role of a **Service Captain** for our establishments. The role requires an individual with outgoing personality who strives to provide our guests with top quality service. The service captain is responsible to recommend guests our venue's food and drink offering and deliver superior customer service standards in executing their duties. The Service Captain is an integral part of our Front of House team that leaves guests of Tanjong Beach Club with an awesome experience which will see them returning time and again.

You’ll be in-charge of:

- Building and maintaining relationships with guests
- Order taking & menu description
- Up-selling products based on your extensive product knowledge
- Serving of food and drinks to guests
- Ensuring guest satisfaction by being proactive in service operations
- Improving procedures and systems

What we’re looking for:

- Individuals with an outgoing and bright personality who enjoys guest interactions
- Individuals who are driven to provide excellent service and believes in delivering on superior guest experience
- We welcome all individuals who are within the sector or from a different sector that is keen to join our young and dynamic service team
- Individuals who are well groomed and possesses good communication skills
- Positive learning attitude and unafraid to go above and beyond to provide superior service for our guests

What to expect:

- 5 day work week
- Join a dynamic, young and fun loving service team
- Amazing daily views of Singapore's most idyllic stretch of beach
- Excellent team culture and a defined career growth plan to develop yourself
- Great benefits and a competitive package

**About The Lo & Behold Group**:
Since our humble beginnings in 2005, The Lo & Behold Group has been quietly pushing the boundaries of Singapore’s lifestyle and hospitality landscape.
Whether we’re building Singapore’s first rooftop bar from ground-up, or ironing out the creases of Asia’s top fine-dining restaurant, all that we do comes down to one thing: People. We’ve found that when we design for people and create magical experiences in the process, we’re able to bring out the best of a city. Its people, their purpose and places.
The Lo & Behold Group strives to create timeless experiences for all who walk through our doors—guests, partners or employees. The dream is simple: to make our city more lovable, through bold ideas and intentional hospitality.

Pay: $2400 per month

Job types: Full-time

Education: No education required

Work location: On-site

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