
Support Order Processing Specialist
3 days ago
Job Description:
- Create sales orders in a timely manner and ensure accurate item code and pricing are applied.
- Liaise with customers and internal stakeholders on order processing and follow-up to respond to customer enquiries.
- Generate sales return orders, administer the return order requests, and issue credit notes.
Key Responsibilities:
- Create sales orders for Sunday duties (work from home) and Monday to Thursday duties, including verifying stock availability and printing airway bills for the warehouse.
- Update product listings, images, and pricing across all digital platforms and ensure accuracy of updates.
- Process daily orders across all digital platforms and arrange parcels within a day.
- Compile and confirm orders every Sunday and Wednesday, gathering sales orders from the Sales Team via group chat and inputting them into HQ Excel templates.
Required Skills and Qualifications:
- Preferably has experience in order processing or sales admin.
- Able to work across multiple departments.
- Basic practical knowledge in Microsoft Excel.
Benefits:
Enjoy a competitive salary, flexible working hours, and a dynamic work environment.
About Us:
We are an equal opportunities employer and welcome applications from qualified candidates.
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