
Order Processing Specialist
12 hours ago
Job Description:
This role entails processing new orders and resolving issues with strong organizational and communication skills. The ideal candidate will possess excellent problem-solving abilities, proficiency in SAP Order Management System, and experience with AI technology.
- Process new orders and order changes using SAP Order Management System
- Assist in projects related to process standardization, Continuous Process Improvement, and process automation
- Understand order pricing logic and apply initial pricing issue analysis
- Resolve order pricing issues
- Manage customer business partner records and other customer parametric setups
- Assist in timely resolution to facilitate order shipment
- Identify order data issues, perform preliminary investigation, and escalate to higher management and IT for further troubleshooting and resolution
- Report on the proper execution of Order Management processes as needed
- Minimum Diploma holder; fresh graduates welcome
- Proficient in Microsoft Outlook, SharePoint, Teams, Excel, and Word
- Open to working with AI technology
- Advantageous to have experience in Order Management module in SAP S/4HANA Enterprise System Flori Apps platform
- Able to:
- Quickly learn to accurately execute order entry and order change processes adhering to standard operating procedure
- Write clear, polite communications via email
- Communicate verbally in a diplomatic manner
- Multitask on daily operational responsibilities as well as project-related work in a deadline-driven environment
This role offers opportunities for growth and development in a fast-paced dynamic team environment.
We encourage applicants who are quick learners, detail-oriented, and team players to apply for this position.
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