
Service Delivery Transformation Leader
2 weeks ago
As a strategic leader, you will drive the transformation of service delivery and operational efficiency in a healthcare setting.
This role involves overseeing transformative projects across multiple sites, including new and redeveloped facilities, to enhance patient experience and outcomes.
In alignment with national health initiatives, you will play a key role in driving process improvements, digital adoption, and workforce development to meet future healthcare demands.
Key Responsibilities:
- Lead cross-functional workgroups to implement service transformations and develop new/redeveloped facilities.
- Develop strategic plans to enhance patient engagement and empowerment.
- Facilitate collaboration among stakeholders for seamless change management.
- Establish workplans and provide actionable insights for continuous improvement projects.
Requirements:
- Minimum 8 years of relevant working experience in managerial capacity, preferably in healthcare or operations sector.
- Experience in service delivery, operations management, process improvement, project management, and healthcare technology.
- Strong leadership, strategic planning, and people management skills.
- Good communication, interpersonal, and stakeholder engagement capability.
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