Executive Leader for IT Service Transformation

2 days ago


Singapore beBeeTransformation Full time $1,800,000 - $2,500,000

Job Title: Executive Leader for IT Service Transformation

Description:

The ideal candidate will possess extensive experience in IT governance and leadership. This role requires a strong background in IT service delivery, with a focus on transformation and operational centralization.

Key Responsibilities:

  • Develop and implement a strategy to centralize IT service operations.
  • Lead proactive monitoring to prevent issues from impacting business operations.
  • Standardize infrastructure management across networks, servers, and cloud environments.
  • Establish frameworks, policies, and performance metrics for service operations.
  • Collaborate with leaders, vendors, and teams to drive transformation and secure buy-in.

Requirements:

  • 15+ years of experience in IT service delivery with senior leadership transformation experience.
  • Strong knowledge of ITIL, COBIT, ISO 20000, and service governance frameworks.
  • Proven track record of leading centralization and IT service optimization initiatives.
  • Excellent leadership, communication, and problem-solving skills to influence stakeholders.
  • ITIL certification required; Lean Six Sigma and COBIT certification are advantageous.

About the Role:

This is an excellent opportunity for an experienced leader to drive the transformation of IT service delivery by centralizing operations and achieving service excellence.



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