Strategic ServiceNow Solutions Expert

7 days ago

Singapore beBeeService Full time $80,000 - $120,000

Job Title: Advanced ServiceNow Solutions Architect

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A forward-thinking professional with a passion for innovation and emerging technologies is sought to contribute to the development of advanced ServiceNow solutions. This role offers an opportunity to work at the intersection of ServiceNow, Generative AI, Agentic AI, and hyperautomation.

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Responsibilities:

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  • Configure and customize core ServiceNow modules while incorporating AI-powered capabilities.
  • Develop AI-enhanced workflows, virtual agents, and predictive systems that elevate traditional ServiceNow implementations.
  • Collaborate on end-to-end business transformation projects, not just technical implementations.
  • Work alongside a holistic team of business process consultants, UI/UX designers, AI experts, and architects.
  • Contribute to creating AI-powered ITSM, Virtual Agents, and predictive workflows.
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Requirements:

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  • Experience working with ServiceNow platforms (level of experience will determine role seniority).
  • ServiceNow certification or willingness to obtain certification (fully sponsored by our organization).
  • Understanding of ITIL framework and IT service management processes.
  • Knowledge of JavaScript, HTML, and web services (depth required varies by seniority).
  • Analytical mindset with a passion for innovation and emerging technologies.
  • Strong communication skills to bridge technical implementation with business transformation.
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Benefits:

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This role offers clear pathways for growth from developer to consultant to architect roles, enabling professionals to develop their expertise and contribute to creating innovative solutions. Our team works collaboratively, sharing knowledge and expertise to deliver high-quality outcomes. We encourage ongoing learning and development, supporting professionals in staying up-to-date with the latest technologies and industry trends.

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