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Strategic ServiceNow Solutions Expert

2 weeks ago

Singapore beBeeServiceNow Full time $90,000 - $120,000

Job Title: Strategic ServiceNow Solutions Expert

Job Description

We are seeking an experienced and innovative ServiceNow solutions expert to join our team. The ideal candidate will have deep knowledge of the ServiceNow platform, particularly within CSM modules, and experience designing scalable, secure, and integrated solutions.

Key Responsibilities
  • Design and oversee the technical architecture of ServiceNow solutions, focusing on CSM modules and integrations.
  • Collaborate with business and IT stakeholders to align architecture with strategic goals.
  • Establish and enforce technical standards, best practices, and platform governance models.
  • Guide and mentor developers and consultants in implementing scalable ServiceNow components.
  • Evaluate and select tools and frameworks to ensure system scalability, maintainability, and security.
  • Review technical designs, perform architecture assurance reviews, and support sprint planning.
  • Contribute to ServiceNow platform strategy, roadmap planning, and innovation initiatives.
Required Skills and Qualifications
  • Extensive experience with ServiceNow CSM module, data models, and workflows.
  • Expertise in designing REST/SOAP API integrations, MID Server, and IntegrationHub.
  • Strong understanding of ServiceNow App Engine, Flow Designer, and Business Rules.
  • Proficiency in architectural documentation and technical design documents (TSDDs).
  • Knowledge of government or public sector architecture requirements (preferred).
Benefits
  • Engagement in high-impact digital transformation initiatives for public sector clients.
  • Opportunities to shape technical direction and mentor junior talent.
  • Flexible working arrangements with a collaborative team culture.