Servicenow Pre-sales Solutions Consultant

7 hours ago

Singapore Advance Solutions Full time

Advance Solutions, founded in 2008, is a ServiceNow partner with 15+ years of experience. We have served over 25% of Fortune 100 companies and are recognized as a top ServiceNow expert by Gartner and ISG. We are also listed among the fastest-growing companies in the Southeast US region by Inc. Regionals 2023.

With a diverse consulting background and knowledge of industry trends, the ServiceNow Pre-Sales SolutionsConsultant (SC) builds and develops trusted relationships with customers and internally across ADVANCE Solutions.
The role will support business growth by partnering and collaborating with customers, sales, practice leads, and theexecutive team. This is a hands-on consultant who is deeply familiar with ServiceNow and has the advanced ability toconfigure the platform and demonstrate product-specific solutions during the sales process.

**Responsibilities**:

- Design and lead consultative interactions at the highest levels of an organization to align business objectivesto the solutions delivered on the ServiceNow platform, covering a wide portfolio
- Lead and drive workshops on best practices, and educational sessions, to understand business objectives,challenges, and problem statements for customers
- Drive the pre-sales process, distill information collected and develop demo scripts that demonstrate ameaningful understanding of a client’s business, pain points, and potential opportunities to leverage ServiceNow
- Support the creation of High-Level Proposals, Statements of Work and RFP responses
- Support the Account Executive in developing, growing, and maintaining accounts. The work is a combinationof strategic, tactical, and operational activities
- Provide ServiceNow technical support throughout the pre-sales and sales process
- Perform demonstrations that help align ServiceNow with customer needs
- Support Proofs of Concept / Proofs of Value with assistance from the delivery team
- Act as a trusted advisor to help the client to scope the nature of specific problems they are facing and to findthe ServiceNow-based solution
- Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints
- Maintain industry knowledge, including competitors, complementary solutions, and integrations
- Maintain credibility through best practices knowledge in the Sales Enablement space.
- Qualify and help close sales opportunities.

**Qualifications**:

- 5+ years of pre-sales solution consulting or sales engineering experience in SaaS, Cloud Platform technologies
- Experience and understanding of various ServiceNow solution domains
- Excellent communication and presentation skills with the ability to explain complex concepts in a simple way
- Capable of developing your own network with the customer and orchestrating an extended sales team and influencing internal and external stakeholders
- Capable of working at various levels in customer accounts, C-level to processes owners with a value-delivery mindset

**Additional Requirements**:

- Proficiency in English
- ITIL Foundation Certification
- ServiceNow Sales Certifications
- ServiceNow hands-on experience
- ITIL Advanced Certifications (desired)
- ServiceNow CSA / CIS Certifications (desired)

**Employment Type: Full-time

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