Sr Mgr, IT Workflows Solution Consulting

**Company Description**
ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Company**
Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.
**Team**
People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow
**Role**

ServiceNow is seeking a Solution Consulting Manager to build a high performing team of pre-sales Solution Consultants and Architects in our rapidly expanding APJ IT Workflows specialist team which cover IT Operations Management, IT Business Management, IT Asset Management, Security Operations, Governance Risk & Compliance portfolio of products. This is your chance to get in front of developing your own team in a fast-paced environment. The Solution Consulting Manager is responsible for individual Solution Consulting career planning and development, team development and hiring according to the dynamic needs of the sales organisation, and other administrative duties relative to team management.

Solution Consulting Manager is expected to maintain strong relationships with counterparts in the Sales, Services, Support, Marketing and other organisations to ensure alignment of organisational activities and directions. These responsibilities all directly support the Solution Consulting Manager's primary goal: developing and maintaining a team that consistently secures the technical win in every deal they support for the sales teams.

The role will report into the APJ IT Workflows Solution Consulting Senior Director.
**What you get to do in this role**:

- Understand the needs of the Asia and India sales organisation and develop plans to ensure outstanding support of those needs. Focus on strategic sales opportunities
- Represent the IT Workflows business at company and industry events via collaboration with our marketing and communication functions
- Create solutions which show the broader value of IT Workflows especially in conjunction with strategic partners
- Develop team members according to the demands of the business and according to their individual professional goals
Work with our sales directors to prioritise regional Solution Consulting efforts
- Assign resources to sales opportunities, and consistently evaluate progress against goals
- Assign resources as required to marketing and other efforts to support demand generation
- Develop and deploy team training curriculums to meet the changing demands of the sales organisation
- Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback
- Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
- Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.
**Qualifications**
In order to be successful in this role, we need someone who has**:

- 3 - 5 years of team leadership and management of a pre-sale’s organisation experience a must
- C-level presence. Ability to deliver business value message in front of executives on the value proposition of ServiceNow Platform
- Demonstrated ability to lead projects to completion. Ability to execute business initiatives aligned to the global IT Workflows business
- Pre-sales experience, create and contribute to sales campaigns focused on general IT Management activities
- Experience working in one of the following domains - IT Operations or Security Operations
- Experience with the ServiceNow product suite or competitive product suites highly desirable
- Able to articulate and logically communicate concepts with technical and non-technical audiences
- Ability to run hard and act fast, we are looking for people who can drive our business to the next level. We are looking for leaders who can lead by example especially with technical solution proposals
- A solid professional network to help hire, train, and grow the team

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