Housekeeping Operations Director
2 days ago
The ideal candidate for this position will be responsible for overseeing the daily housekeeping operations, ensuring a high level of cleanliness and organization throughout the hotel. This role requires strong leadership skills, with the ability to supervise and manage a team of housekeeping staff.
Job Summary:
- To maintain the highest standards of cleanliness and organization in public spaces and facilities.
- To supervise and manage a team of housekeeping staff, providing guidance and support as needed.
- To ensure all tasks are completed efficiently and effectively, meeting the expectations of guests and management.
About the Company:
Raffles Hotel Singapore is a luxury hotel that prides itself on providing exceptional service and amenities to its guests. As a member of our housekeeping team, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering outstanding results.
Responsibilities:
Servicing Guests' Expectations- To ensure that all guests receive a clean and comfortable room, with attention to detail and a focus on exceeding their expectations.
- To respond promptly to any guest complaints or issues, resolving them in a professional and courteous manner.
- To lead and motivate the housekeeping team, promoting a positive and productive work environment.
- To provide guidance and support to housekeeping staff, ensuring they have the necessary tools and training to perform their duties effectively.
- To maintain the highest standards of cleanliness and organization throughout the hotel, including public spaces and facilities.
- To identify areas for improvement and implement changes to maintain the hotel's high standards.
Requirements:
The successful candidate will possess excellent leadership skills, with experience in managing a team of housekeeping staff. A certificate or diploma in hospitality or a related field is also required. Additionally, the candidate should have good technical skills for housekeeping, supervisory and leadership skills, confident and good interpersonal skills, and the ability to solve problems and make decisions within scope.
What We Offer:
- A competitive salary of SGD $4500 per month.
- A comprehensive benefits package, including medical and wellness benefits, local/overseas career development opportunities, and holistic learning and development opportunities.
- Duty meals and colleagues' discount/preferential room rates at worldwide Accor hotels.
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