Housekeeping Operations Manager

3 days ago


Singapore HERITAGE HOSPITALITY PTE. LTD. Full time

Job Summary

The Housekeeping Manager at Heritage Hospitality Pte. Ltd. is responsible for overseeing the cleanliness, maintenance, and aesthetic upkeep of the hotel or facility. This role involves managing the housekeeping team, ensuring high standards of cleanliness and hygiene, coordinating with other departments, and maintaining inventory and supplies.

Key Responsibilities:

  • Manage all functions related to the cleanliness of the hotel, ensuring a welcoming and sanitary environment for guests.
  • Ensure rooms are clean and available to guests in a timely and efficient manner.
  • Roster, distribute, and delegate room and cleaning assignments to housekeeping team members.
  • Plan and conduct staff meetings to ensure open communication among team members.
  • Monitor guest satisfaction and address feedback efficiently and effectively.

Requirements:

  • Diploma in Hotel Management or equivalent qualification.
  • Minimum 5 years of experience in a similar capacity in a hotel or proven working experience as a Housekeeping Manager or in a similar managerial role.
  • Familiar with housekeeping operations with at least 2 years in a managerial capacity.

Skills:

  • Good personal and customer service skills.
  • Computer literacy and office administration skills.
  • Proficient in Microsoft software, Outlook, and other hotel systems.
  • Excellent training, instructional, and leadership skills.


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