Housekeeping Operations Associate

4 days ago


Singapore Far East Organization Full time
About the Role

This is a fantastic opportunity to work as a Housekeeping Operations Associate in our esteemed organization, Far East Organization. In this role, you will be responsible for ensuring seamless housekeeping operations and providing exceptional guest experiences.

Responsibilities:
  • We are seeking an experienced candidate to answer incoming calls, log down information accurately, and ensure messages are passed through accordingly.
  • You will update and maintain daily attendance records with precision, ensuring all staff members are accounted for.
  • The successful candidate will handle all issues related to Lost & Found, including receiving, recording, storage, claiming, and clearing items efficiently.
  • You will also be responsible for updating and maintaining all Housekeeping files and records in a timely manner.
  • A strong Property Management System (PMS) operator is required to operate the system effectively.
  • You will keep track of VIP arrivals and in-house rooms, communicating with Room Attendants, Housekeeping Supervisors, and Assistant Housekeepers as necessary.
  • The ideal candidate will control and operate the Communication system for all Housekeeping staff members.
  • Additionally, you will be responsible for tracking special requests from arriving guests and communicating with Housekeeping Supervisor and Assistant Housekeepers.
  • You will input and follow up on all work orders with the Engineering Department or Maintenance Supervisor.
  • As part of your duties, you will print necessary daily reports and file them accordingly.
  • Maintaining the cleanliness and tidiness of the Housekeeping Office is also a critical responsibility.
  • Further, you will raise purchase requests for Housekeeping operations.
  • You will clear outdated reports in the office on a monthly basis based on hotel standards for record-keeping.
  • Lastly, ensuring adequate stock of all used forms in housekeeping is essential.
Requirements:
  • A minimum O Level qualification is required for this role.
  • At least 2 years of relevant experience is essential for success in this position.
What We Offer

We offer a competitive salary range of SGD $35,000 - $45,000 per annum, depending on experience, making it an attractive opportunity for those seeking a stable career path.



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