Branch Leader

1 week ago

Singapore beBeeRetail Full time $60,000 - $120,000

The Retail Manager is responsible for overseeing the daily operations of a branch while providing expert beauty advice and personalized service to clients.

Key Responsibilities:
  • Oversee all day-to-day activities at the branch.
  • Lead, train, and motivate a team of beauty therapists, consultants, and other staff members.
  • Ensure exceptional customer satisfaction and resolve any client complaints or issues promptly.
  • Monitor and manage inventory levels, ordering supplies as needed to maintain efficiency.
  • Develop and implement strategies to increase sales and improve profitability.
  • Maintain the appearance of the branch and ensure that all equipment is in good working order.
  • Conduct regular performance evaluations and provide constructive feedback to staff members.
  • Ensure compliance with health and safety regulations to create a safe working environment.
Beauty Services:
  • Greet and assist customers in selecting and delivering effective treatments tailored to their needs.
  • Maintain an in-depth knowledge of the latest beauty products and trends.
  • Meet or exceed sales targets and contribute to the overall store performance by consistently delivering excellent results.
  • BUILD STRONG CUSTOMER RELATIONSHIPS TO ENCOURAGE REPEAT BUSINESS
  • Handle customer inquiries and resolve any issues effectively.

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