
Branch Leader Beauty Professional
5 days ago
Job Overview
The Branch Manager is a key role responsible for overseeing the daily operations of a beauty industry branch.
This involves leading and motivating a team of beauty therapists, consultants, and other staff members to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Strategic Planning: Develop and implement business strategies to increase sales and profitability.
- Team Leadership: Lead, train, and motivate a team of beauty professionals to achieve high levels of customer satisfaction and sales performance.
- Customer Service: Provide expert advice and personalized service to clients, ensuring their needs are met and exceeded.
- Inventory Management: Monitor and manage inventory levels, ordering supplies as needed to maintain a well-stocked branch.
- Sales Performance: Meet or exceed sales targets and contribute to the overall store performance.
- Store Appearance: Maintain the branch's appearance and ensure all equipment is in good working order.
- Performance Evaluation: Conduct regular performance evaluations and provide feedback to staff members.
- Compliance: Ensure compliance with health and safety regulations.
- Product Knowledge: Maintain an in-depth knowledge of the latest beauty products and trends.
- Customer Relationships: Build and maintain strong customer relationships to encourage repeat business.
- Issue Resolution: Handle customer inquiries and resolve any issues promptly and effectively.
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