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Customer Service Advocate

2 weeks ago

Singapore beBeeCustomer Full time $3,000 - $6,000
Customer Service Role

As a Customer Service Representative, you will provide exceptional support and assistance to our customers. Your role will involve communicating effectively with customers via phone, email or chat, resolving their queries and issues efficiently.

The ideal candidate is someone who is friendly, proactive and able to work collaboratively with internal teams to meet customer needs effectively.

This position requires a high level of communication skills, both verbal and written, as well as the ability to handle difficult customer interactions calmly and professionally.

Key Responsibilities:
  • Respond promptly and professionally to customer inquiries.
  • Resolve customer complaints and issues efficiently.
  • Maintain accurate records of customer interactions and transactions.

Requirements:
  • Minimum 1-2 years of experience in a customer service role.
  • Strong communication skills, both verbal and written.
  • Patient, empathetic and able to handle difficult customer interactions calmly.
  • Ability to work independently and as part of a team.

Benefits:
  • Opportunity to develop your customer service skills and knowledge.
  • Chance to work in a dynamic and collaborative environment.

Others:
  • Flexible working arrangements may be available.