Regional Product Operations Specialist

4 weeks ago


Singapore Sea Full time

At Sea, we're revolutionizing e-commerce discovery with our Search & Recommendation engine. As a key pillar of our discovery experience, our products connect users to relevant and interesting content at scale. We're a passionate and diverse team committed to creating a convenient and intelligent experience for our users. We're seeking a seasoned product manager to join us.

Key Responsibilities:
  • Facilitate communication, tracking, and reporting to ensure the product team is aligned on priorities and makes steady progress.
  • Work closely with the local product, regional product team, and relevant stakeholders to evaluate, analyze, and assist in price competitiveness projects to maintain Sea's market positioning.
  • Develop and maintain a knowledge base, including templates, SOPs, guidelines, best practices, training materials, and other essential documents for Price Competitiveness projects.
  • Streamline and implement critical and routine product processes.
  • Identify and surface issues with Price Competitiveness features by reviewing bad cases, analyzing user behavior data, and collecting product feedback.
  • Manage knowledge engineering projects to ensure prompt delivery of high-quality data for our systems.
  • Collaborate with other regional teams to develop structured policies.
  • Provide insights on local market contexts, competitors, trends, and performance.
Requirements:
  • Bachelor's or Master's degree from a recognized tertiary education institution.
  • Excellent communication skills in English and Bahasa Indonesia.
  • 1-2 years of experience in operational roles or working with cross-functional teams is a plus.
  • Proven track record of delivering results in fast-paced, ambiguous, and challenging environments.
  • Strong execution skills, attention to detail, ability to innovate and optimize business processes.
  • Strong ownership, bias towards action, and ability to work independently.
  • Strong communication skills, especially in complex business and technical information.
  • Analytical and quantitative reasoning with good critical thinking and data-based decision-making skills.
  • Proficiency in Excel/Google Sheets.


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