Regional Product Operations Specialist
5 days ago
At Sea, we're revolutionizing e-commerce discovery with our Search & Recommendation engine. As a key pillar of our discovery experience, our products connect users to relevant and interesting content at scale. We're a passionate and diverse team committed to creating a convenient and intelligent experience for our users. We're seeking a seasoned product manager to join us.
Key Responsibilities:- Facilitate communication, tracking, and reporting to ensure the product team is aligned on priorities and makes steady progress.
- Work closely with the local product, regional product team, and relevant stakeholders to evaluate, analyze, and assist in price competitiveness projects to maintain Sea's market positioning.
- Develop and maintain a knowledge base, including templates, SOPs, guidelines, best practices, training materials, and other essential documents for Price Competitiveness projects.
- Streamline and implement critical and routine product processes.
- Identify and surface issues with Price Competitiveness features by reviewing bad cases, analyzing user behavior data, and collecting product feedback.
- Manage knowledge engineering projects to ensure prompt delivery of high-quality data for our systems.
- Collaborate with other regional teams to develop structured policies.
- Provide insights on local market contexts, competitors, trends, and performance.
- Bachelor's or Master's degree from a recognized tertiary education institution.
- Excellent communication skills in English and Bahasa Indonesia.
- 1-2 years of experience in operational roles or working with cross-functional teams is a plus.
- Proven track record of delivering results in fast-paced, ambiguous, and challenging environments.
- Strong execution skills, attention to detail, ability to innovate and optimize business processes.
- Strong ownership, bias towards action, and ability to work independently.
- Strong communication skills, especially in complex business and technical information.
- Analytical and quantitative reasoning with good critical thinking and data-based decision-making skills.
- Proficiency in Excel/Google Sheets.
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