Digital Product Operations Specialist

2 weeks ago


Singapore Tencent Full time

Job Description:

We are seeking a highly skilled Digital Product Operations Specialist to join our team at Tencent. In this role, you will play a crucial part in designing and implementing processes that improve user experience and safety across various regions.

Key Responsibilities:

  • Plan and execute new plans and processes for improving user experience and safety
  • Meet regularly with functional teams, including design, engineering, testing/QA, and act as facilitator for feature development and operations
  • Manage service providers, define processes, and develop internal and external tools to assist in core user operations, including customer service and community management
  • Assist other teams in making their WeChat features available and compliant to users worldwide

Requirements:

  • Current enrollment in an undergraduate or graduate degree program in computer science, computing, EECS, information systems, or data science (preferred)
  • Rigorous, principles-based, logical thinking ability to develop standards and processes across operational and compliance-related challenges
  • Clear passion for online and mobile communication and social networking products
  • Proactive, resourceful, and quick learner passionate about providing excellent user experience
  • Comfortable handling both technical aspects of developing a product with engineers and insight into user behavior and psychology towards improving user experience
  • No more than the required school years remaining at the time of entry into the internship
  • Able to provide full-time internship employment (Mon-Fri) for a period no shorter than three months or part-time internship employment (minimum 3 days/week) for a period no shorter than five months
  • Prior internet industry work or internship experience (preferred)
  • Fluency in both English and Mandarin to deal with international stakeholders and HQ-based stakeholders

Estimated Salary:$60,000 - $80,000 per year

About Tencent:Tencent is a leading technology company with a strong focus on innovation and user experience. We are committed to creating a safe and enjoyable environment for our users around the world.



  • Singapore ASIA DIGITAL EXCHANGE PTE. LTD. Full time

    We are seeking a highly motivated and organized Digital Asset Operations Specialist to join our team at ASIA DIGITAL EXCHANGE PTE. LTD.Based in Singapore, this role will play a critical part in ensuring the smooth onboarding of new members onto our platform, conducting thorough due diligence reviews, and providing exceptional client service.Key...


  • Singapore Adelphi Digital Full time

    Senior Digital Marketing AdministratorAdelphi DigitalWe are seeking a highly organized marketing administrator to manage our marketing operations across the Asia-pacific.This role is ideal for a results-driven individual who can work independently and as part of a team to deliver on business strategies and goals.Duties and Responsibilities:Organize company...


  • Singapore Adelphi Digital Full time

    Unlock New OpportunitiesWe are seeking a highly organized marketing administrator to manage our marketing operations across the Asia-pacific.This role offers a one-of-a-kind opportunity where you'll help blaze the trail for our growth, plus your own.About the Role:Show intelligence in organizing company resources around individual marketing activities so as...


  • Singapore Adelphi Digital Full time

    Digital Operations ManagerAdelphi Digital is seeking an experienced Digital Operations Manager to lead the development of commercial proposals and quotations.This role involves providing leadership for the management and development of proposal quotations, RFP responses, and leading them through the commercial events and process required for contracting and...


  • Singapore DBS Bank Full time

    Job SummaryWe are seeking a highly skilled Digital Operations Specialist to join our team at DBS Bank. As a key member of our Global Financial Markets (GFM) division, you will play a critical role in ensuring the smooth functioning of our digital business operations.Key ResponsibilitiesAssist in the management of market operations to ensure compliance with...


  • Singapore Vertis Digital Full time

    About Vertis DigitalWe are a leading digital solutions provider, dedicated to empowering our clients' businesses through innovative technology-driven creativity.Estimated Salary: $80,000 - $110,000 per yearJob Description:Company OverviewAt Vertis Digital, we are passionate about delivering exceptional digital experiences that elevate our clients' brands and...


  • Singapore TIKTOK PTE. LTD. Full time

    About UsTikTok PTE. LTD. is a leading destination for short-form mobile video, inspiring creativity and bringing joy to users worldwide.Job DescriptionWe are seeking an experienced Digital Advertising Operations Specialist to join our team in Singapore. As a key member of our Monetization Product Operations (MPO) team, you will be responsible for providing...


  • Singapore OTSAW DIGITAL PTE. LTD. Full time

    Role OverviewAs a Robotics Operations Specialist at OTSAW DIGITAL PTE. LTD., you will be responsible for ensuring the smooth operation of our Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV) systems. Your primary duties will include performing route mapping and navigation testing, setting up servers and peripherals, executing hardware and...


  • Singapore Vertis Digital Full time

    About Vertis DigitalAt Vertis Digital, we are on a mission to transform businesses through innovative digital solutions.


  • Singapore FIRST PAGE DIGITAL PTE. LTD. Full time

    About the RoleFirst Page Digital PTE. LTD. is seeking an experienced Digital Marketing Coordinator to join our team. As a key member of our digital marketing team, you will be responsible for coordinating content delivery, client communication, task timelines, and project management. Key Responsibilities:Coordinate content production and delivery with...


  • Singapore Zenith Full time

    Job OverviewZenith is a leading media agency that harnesses the power of modern media through global agency brands. As a Digital Media Operations Specialist, you will play a pivotal role in driving the operational aspects of digital marketing campaigns for our clients.


  • Singapore Adelphi Digital Full time

    Seeking Skilled UI Designer SpecialistWe're looking for a UI Designer Specialist who is passionate about creating exceptional user experiences.Join an award-winning international digital consultancy, Adelphi Digital, where you will work with clients to develop intuitive web interface experiences.Key Responsibilities:Strongly passionate in user experience...

  • Senior manager

    3 weeks ago


    Singapore Mediatropy Digital Agency Full time

    Type : Permanent Department : Media Start Date: 2024-10-08 Skill Requirement media planning, media strategy, media buying, client management, performance marketing, project management, social media management, Senior Digital Media Manager Job Description About Mediatropy Mediatropy is an independent award-winning full service Digital Agency with over 70...


  • Singapore CapitaLand Full time

    At CapitaLand, we are seeking a highly motivated and detail-oriented individual to join our team as a Digital Product Support Specialist. As an intern in this role, you will have the opportunity to contribute to the development and maintenance of our digital products.Job DescriptionThis is an exciting opportunity for you to work closely with our...


  • Singapore Vertis Digital Full time

    About Vertis Digital:We are a dynamic digital solutions company committed to innovation and creativity. Our mission is to empower our clients' brands through technology-driven expertise.**Salary:** $3,500 - $4,000 per month (dependent on experience)Job Description:We are seeking an energetic and motivated Marketing Intern to support our marketing team in...


  • Singapore TikTok Full time

    Join TikTok's mission to provide Best-in-class advertising experiences by driving strategic projects on CSAT, Advertiser retention and Loyalty programs.About the RoleThe Monetization Product Operations (MPO) team is responsible for Customer Support and Tools & Workflows within Product Strategy & Operations. As a Digital Operations Strategist, you will...


  • Singapore Science Centre Singapore Full time

    Position Overview: Science Centre Singapore is committed to fostering interest, learning, and creativity in science and technology through engaging and immersive experiences. Our mission is to contribute to the development of the nation's human resource by providing innovative and enjoyable educational opportunities. We are seeking a dynamic candidate...


  • Singapore DBS Bank Limited Full time

    Job OverviewDigital banking initiatives are transforming the way we live, work, and play. As a leading bank in Asia, DBS Consumer Banking Group is poised to help customers achieve their aspirations through innovative products and services.This role focuses on creating digital banking solutions that integrate seamlessly into our customers' lifestyles. If you...


  • Singapore DBS Bank Full time

    DBS Bank is seeking a skilled Digital Exchange Operations Specialist to join its team in Singapore.Job SummaryWe offer a competitive salary and benefits package, with an estimated annual compensation of SGD 120,000 - SGD 180,000 based on experience.The successful candidate will assist in the management of market operations for DBS Digital Exchange, ensuring...


  • Singapore DIGITAL REALTY Full time

    About Digital RealtyAt Digital Realty, we offer a dynamic and rewarding work environment that is second to none. Our data centers are the foundation of our business, and as a Site Engineer II, you will play a critical role in ensuring their smooth operation.About the RoleWe are seeking an experienced Site Engineer II to join our team in Los Angeles, CA. This...