Customer Journey Manager

**Customer Journey Strategist **As a Customer Journey Strategist, it is essential to have a deep understanding of the customer and their journey to ensure that all touchpoints are streamlined and effective. By implementing customer journey strategies, you can improve customer satisfaction, increase customer loyalty, and ultimately drive business...

Purpose of Job: - Create memorable experiences for customers across Keppel Land’s asset classes. Focus on reshaping the customer journey, and reducing pain-points & frictions, to deliver maximize delight & advocacy.- Inject the voice of the customer into the product / development / concept design process so that Keppel Land can create compelling value...

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. - It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030._ - And as part of our...

Reporting to the Journey Design Lead, the intern will be part of the team in creating memorable experiences for customers across Keppel Land’s asset classes through reshaping the customer journey, and reducing pain-points & frictions, to deliver maximize delight & advocacy. Some key tasks include: - Map and review existing customer journeys- Identify and...

In this critical role, you will define and craft the customer experience adoption journey across global geo’s, buying programs, architectures, solution domains, use cases, products, platforms and systems. Further to this is the ability to develop customer centric high-level capability roadmaps outlining the key areas of value realization that will lead to...

Job Title: Post-Purchase Experience ManagerJob Description:We are seeking an experienced Post-Purchase Experience Manager to lead our efforts in enhancing the customer journey after checkout. This role will drive improvements in user experience, boost customer satisfaction, and increase retention, loyalty, and repeat purchases through thoughtful strategy and...

Experience Intelligence Platform">We're a global leader in the experience analytics space, with a growing presence across 15 offices worldwide.">Our aim is to create an inclusive workplace where everyone learns and succeeds.">As a seasoned professional, you'll drive impact and help us scale further by leveraging our flexible and scalable platform.">With...

AufgabenAt Mercedes-Benz Singapore, the Customer Excitement team redefines what it means to fall in love with a brand. If you’re passionate about humanising data, turning insights into experience magic, and championing the voice of the customer, this is your chance to help us drive the future of luxury mobility. Objective of the Job: - Support the...

Join to apply for the Journey Lead role at UBS Join to apply for the Journey Lead role at UBS Job Reference #BR Job Type Full Time Your role Are you a strategic thinker with a passion for transforming client experiences? Do you bring a sharp eye for detail and a drive to simplify and optimize complex processes? Are you energized by leading change and...

**Overview**: As a **Journey Consultant **at Biohackk, your primary responsibility is to guide prospects through their initial health journey phase. This involves conducting body composition analyses and providing personalized consultations to help prospects understand their current health status and the benefits of Biohackk's programs. Once a prospect...