Volunteer Engagement Specialist

5 days ago


Singapore Habitat For Humanity Singapore Full time
Job Description

The Volunteer Management Executive plays a vital role in the smooth operation of our Resource Development Department.

This position oversees administrative tasks, safeguards vital data and information, and represents the organization as the primary liaison for coordinating volunteer sessions with corporate partners.

The duties of this role include assisting the organization in complex events, undertaking ad-hoc tasks as needed, and occasionally working outside standard business hours.

Key Responsibilities
  • Maintain a secure record of all donation platform credentials.
  • Ensure timely updates on Customer Relationship Management (CRM) systems to facilitate data extraction and reporting.
  • Manage digital and physical document organization.
  • Act as the main point of contact for corporate donors and volunteers.
  • Respond to enquiries on volunteer sessions available with ongoing local programmes.
  • Schedule various volunteer programmes' sessions, and conduct some of them.
  • Data input of corporate information on CRM and update accordingly.
  • Arrange issuance of invoices and receipts.
  • Compile feedback to improve internal processes.
  • Express gratitude to participants with post session thank-you notes.
  • Compile reports for Asia Pacific and International counterparts on a regular basis.


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