Volunteer Management

3 weeks ago


Singapore INDUSTRIAL AND SERVICES CO-OPERATIVE SOCIETY LIMITED Full time
Roles & Responsibilities

KEY SCOPE OF WORK

Volunteer Engagement, Development, and Appreciation

  • Recruit, retain, and build relationships with regular and ad-hoc volunteers for ISCOS and NeuGen.
  • Implement initiatives for volunteer recruitment, engagement, and retention through events, social media, and online platforms.
  • Collaborate with Programme teams and partners to deploy and engage volunteers, and conduct orientation and training opportunities.
  • Track volunteer engagement, gather feedback for improvements, and identify volunteers for leadership development.
  • Manage volunteer recognition activities, including awards and appreciation events, and highlight contributions via website, social media, reports, and EDMs.


Volunteer Management System

  • Administer and maintain the Volunteer Management System (VMS), ensuring accurate, secure, and compliant records.
  • Oversee volunteer account management and event lifecycle within VMS.
  • Manage vendor coordination for system enhancements or changes.


Stakeholder Engagement & Communication

  • Build and maintain strong relationships with internal and external stakeholders, including but not limited to donors, volunteers and partners.
  • Assist in developing and executing stakeholder engagement plans/events such as fundraising, appreciation and networking events.
  • Coordinate communication efforts, including meetings, updates, and reports.
  • Support content creation for newsletters, websites, and social media.
  • Track and report on stakeholder engagement and event outcomes.


Secretarial and Administrative Support

  • Provide secretarial support to the relevant Sub-Committee, including meeting coordination and minute-taking.
  • Prepare reports for tracking progress and ensure compliance with SOPs.
  • Perform additional duties as assigned.


REQUIREMENTS

  • Diploma or Degree in any discipline. Certifications in volunteer management, fundraising, social services or related field would be an advantage
  • Preferably with at least 1.5 years of working experience in volunteer management, community outreach or a related field
  • Strong communication and interpersonal skills
  • Good multi-tasking skills and attention to detail

Tell employers what skills you have

Account Management
Community Outreach
Volunteer Engagement
Social Media
Interpersonal Skills
Fundraising
Multitasking Skills
Social Services
Leadership Development
Vendor Coordination
Stakeholder Engagement
Compliance
Attention to Detail
Networking
Administrative Support
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