Executive ( Volunteers)

1 week ago

Singapore Young Women's Christian Association of Singapore Full time
Roles & Responsibilities

Purpose of Job

The Executive (Volunteers), Community Services & Programmes is responsible in the implementation and execution of the organisation's volunteering and outreach programmes:He/She coordinates recruitment activities for volunteers and matches them to the appropriate programmes based on

requirements.


• He/She oversees the operational matching of volunteers to fulfil the programme execution, reviews information materials that are for distribution to clients and volunteers to ensure its smooth execution.


• He/She guides volunteers in executing programme activities.


• He/She evaluates volunteer management practices and develops volunteer training/ orientation as well as volunteer recognition and engagement programmes.


• He/She projects the organisation's requirements for volunteers, evaluates the effectiveness of volunteer partnerships and develops risk mitigation measures for volunteer programmes.


• He/She evaluates volunteer management policies and processes and leads their implementation.


• He/She works in partnership with the Fundraising Team to ensure fulfilment of CSR opportunities for Sponsors / Donors, this would include organising community engagement events for CSR Sponsors/ Donors.


• He/She also collaborates with other organisations to develop programmes and develops community outreach plans to target client groups, external agencies, organisations and the community.

Resposibilties


• Volunteer management

o Develop the recruitment strategy for volunteers and the reactivation strategy for passive volunteers.

o Evaluates volunteer management practices and develops volunteer training/ orientation as well as volunteer recognition and engagement programmes.

o Develop impact measures for volunteers.

o Collaborates with social service organizations, community stakeholders, corporate partners and agencies for volunteer partnerships and maintains networks with local community service and grassroots organization.

o Conducts needs analysis for volunteer programmes, implements risk mitigation measures as well as volunteer policies and processes.

o Develop volunteer management strategies and establish a structured framework from resourcing, recruitment engagement, development to retention.

o Identify new volunteers and develop engagement strategies to build a strong pool of volunteers.

o Support and collaborate with programmes and fundraising events to address respective needs for volunteers' resources.

o Plan and coordinate the recruitment of volunteers for the various programmes and events.


• Volunteer data management

o Ensures the accuracy and updating of the volunteer database.

o Ensures the volunteers are updated on the programmes and fundraising events.

o Provide the analysis reports on the trends and evaluate, identify gaps or issues, application and formulate recommendations so that to translate into practices.

o Support the innovation of work processes, including digitalization of data collection.


• Identify opportunities for collaborations

o Identifies opportunities for collaborations with social service organisations, community stakeholders, corporate partners and agencies so that to grow the volunteers.

o Drives engagement with key stakeholders through various platforms, working in conjunction with corporate communications and fundraising.

o Working with Fundraising ensures fulfilment of CSR opportunities for Sponsors / Donors.


• Programmes Knowledge

o Build an understanding of the programmes under Community Services and work with Programmes Team to develop opportunities for volunteering.

o Maintain good relationships with community partners, sponsors, programmes.


• Assist the Senior Manager/ Manager for yearly budget and in overseeing the management of expenses for the department.


• Lead secretariat support for Committees.


• To work collaboratively with YWCA colleagues to support all YWCA community or fundraising events, including being involved in planning event and staffing event (which may include weekend and evening hours).


• Any other duties assigned by the Management.

Requirements


• least 5 years of working experience in Social Service or related work.


• Good leadership and people skills.


• Strong team player with passion to serve the community,


• Proficient in Microsoft Office application in Word, At Excel and

Powerpoint.

Competencies


• Excellent written and verbal communication skills.


• An adaptable, resourceful and proactive professional who possesses good team management skills.


• Team player with strong interpersonal skill.

Tell employers what skills you have

Community Outreach
Management Skills
Volunteer Training
Fundraising
Data Management
Needs Analysis
PowerPoint
Adaptable
Team Management
Volunteer Management
Corporate Communications

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