
Senior Fine Dining Service Director
2 weeks ago
Restaurant Operations Manager
We are seeking a seasoned professional to lead our fine dining restaurant team.
- Oversight of day-to-day operations, ensuring seamless service and exceptional guest experiences.
- Leadership, training, and motivation of front-of-house staff to provide professional, attentive, and personalized service.
- Maintenance of the highest standards of food quality, presentation, and service in line with fine dining expectations.
- Management of reservations, seating arrangements, and guest flow to maximize efficiency without compromising experience.
- Resolution of guest feedback and complaints with professionalism and discretion.
- Collaboration with the Head Chef and kitchen team to align service with menu offerings and wine pairings.
- Monitoring of inventory, procurement, and cost control, ensuring profitability and minimizing waste.
- Implementation and upholding of compliance with health, safety, hygiene, and licensing regulations.
- Driving sales through upselling, wine service, and special events/promotions.
Requirements
- Proven experience as a Restaurant Manager or similar leadership role in fine dining preferred.
- Strong knowledge of food and beverage service standards, wine service, and fine dining etiquette.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to remain composed under pressure and manage demanding guests.
- Excellent organizational and problem-solving skills.
- Flexibility to work evenings, weekends, and public holidays as required.
- Diploma/Degree in Hospitality Management or related field preferred.
What We Offer
- Competitive salary and performance incentives.
- Opportunities for professional growth and career advancement.
- A dynamic and supportive work environment in a prestigious dining setting.
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