
Senior Digital Collaboration Platform Specialist
2 weeks ago
Business Operations Specialist
Job Summary
We are seeking a highly skilled Business Operations Specialist to join our team. The ideal candidate will have a strong background in business analysis, with excellent analytical and problem-solving skills.
Main Responsibilities
Analyze business requirements and develop functional designs for digital collaboration platforms.
Implement platform solutions based on user requirements, ensuring accuracy, completeness, and client approval.
Lead business requirements gathering sessions and design workshops with customers, utilizing consulting techniques to understand their needs.
Configure and test production environments according to agreed solution designs, including data uploads and key user training.
Participate in user acceptance testing, unit testing, and system integration testing at the client's site when required.
Identify gaps in customer data quality or quantity and ensure data fits required formats, including test uploads, reviewing error logs, and resolving issues.
Contribute to test-to-production cutover activity planning or system migration planning.
Enhance product knowledge through self-study, meeting attendance, and project participation.
Take accountability for deliverables and milestones within the project and provide proactive updates to the project manager.
Build professional relationships with clients, management, and team members to ensure delivery of proposed solutions and support business development and personal growth.
Requirements
1-2 years of relevant working experience preferred.
Meticulous, well-organized, with strong problem-solving abilities.
Highly organized with the ability to multitask and prioritize in a fast-paced environment.
Strong analytical and problem-solving skills.
High professional standards in documentation, presentations, project approach, and ways of working.
Excellent communication skills, capable of engaging with all levels of business stakeholders.
Creative, deadline-focused, and able to embrace challenges.
Initiative-taking, perseverant, and eager to learn.
Team player attitude.
Degree holders and fresh graduates welcome to apply.
We will notify you of the interview result within 5 days after the final round interview. Congratulations on being selected for the role; we will be reaching out to you soon with further details and to discuss next steps via email.
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