IT Service Desk Director

1 week ago


Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time
Job Summary:

We are seeking an exceptional IT Service Desk Director to lead and oversee IT support operations across multiple clients. This role requires a highly organized and customer-focused leader with experience in managing IT service desks within a Managed Service Provider (MSP) or a multi-client environment.

The ideal candidate will ensure efficient incident resolution, service delivery, and continuous improvement, meeting Service Level Agreements (SLAs) for diverse clients.



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