
Service Desk
7 days ago
Service Desk
- Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations.
Receives and responds to customer problems, issues, and requests.
Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents. Help other support team members to resolve urgent/outstanding issues.
Act as a contact point between Helpdesk Operations and Other teams.
Assist supervisor to provide report to the management.
Job is performed with mínimal supervision.
1 - 2 years of IT Helpdesk experience in call centre environment
24 hrs rotating shift, will have shift allowance for evening shift, graveyard shift.
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Service Desk
2 weeks ago
Singapore Rapsys Technologies Full timeExcellent communication skills - Interpersonal skills, active listening - 1 year previous Service desk or equivalent experience - Excellent organisational skills - 1 year previous Service desk or equivalent experience - Managing incidents including business expectations and communication - Strong knowledge of Microsoft based operating systems, MS Outlook and...
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Service Desk Support
2 days ago
Singapore NETS Group Full timeJoin or sign in to find your next job Join to apply for the Service Desk Support role at NETS Join to apply for the Service Desk Support role at NETS Get AI-powered advice on this job and more exclusive features. The Service Hub division at BCS provides operational support to BCS and participants. The division ensures seamless participant...
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Service Desk
1 week ago
Singapore U3 Infotech Pte Ltd. Full timeService Desk Engineer (160) SGD 2600/Month **Working location**: Serangoon north **Details**: Service Desk - Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. Receives and responds to customer problems, issues, and requests. Ensures proper documentation,...
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Service Desk Manager
4 days ago
Singapore NCS PTE. LTD. Full timeNCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce...
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Service Desk Manager
1 week ago
Singapore IFS Full time**Company Description** IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters-at the Moment of Service. At IFS, we're flexible, we're...
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Service Desk Manager
4 days ago
Singapore NCS PTE. LTD. Full timeRoles & ResponsibilitiesNCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people....
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IT Service Desk Analyst
2 weeks ago
Singapore Persolkelly Full time**Purpose**: The IT Service Desk is the first point of contact for users for questions, requests, and incidents. The IT Service Desk function: - Defines and deploys the IT-processes and tooling for request-, incident-, change and problem-management for the entire IT-function and aligns these processes with Operations and Product to aim for a consistent...
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Service Desk Engineer
18 hours ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesWork Location: Chai CheeMandatory Skills: Microsoft Exchange / Outlook Preferred Skills: ITIL 4.0, CompTIA A+, ITSM ToolService Desk Agent is responsible for providing assistance to end users with technical issues and service requests. As the first point of contact, they help users resolve problems related to hardware, software, and...
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Service Desk Engineer
1 week ago
Singapore Rapsys Technologies Full timeProvides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: - Analysing - Delivering...
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Service Desk Engineer
4 days ago
Singapore Rapsys Technologies Full time**Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: -...