Guest Services Director

Join our team as a Guest Services Director and be responsible for delivering exceptional guest experiences. You will work closely with other departments to ensure seamless operations and maintain high levels of customer satisfaction.Main ResponsibilitiesTo develop and implement strategies to improve guest satisfaction.To train and mentor front office staff...

Job HighlightsAs a Guest Services Director Assistant, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be responsible for leading the operations of the Guest Services Department, ensuring that every guest has a memorable stay with us. Your primary focus will be on providing...

Who We Are Looking For We value individuals who go above and beyond to make someone else's day. They are thoughtful and kind, while upholding high standards. They own outcomes and drive solutions.As a Guest Experience Director, you will lead service operations, build and maintain relationships with guests, and improve procedures and systems.

**Job Overview:**We are seeking an experienced Guest Experience Director to join our team at the Concorde Hotel Singapore. As a key member of our Front Office team, you will be responsible for ensuring exceptional guest experiences and maintaining high standards of service.Your key responsibilities will include:Coordinating front office operations to ensure...

Guest Experience DirectorWe are seeking a highly experienced and skilled Guest Experience Director to join our team. This is an exciting opportunity to take your career to the next level and contribute to delivering exceptional guest experiences.Key Responsibilities:Develop and implement strategies to improve guest satisfaction and loyalty.Work closely with...

About the RoleThis is an exciting opportunity for a seasoned hospitality professional to join our dynamic team as Assistant Manager, Guest Relations. You will be responsible for leading a team of staff, managing day-to-day operations, and developing business objectives to maximize profitability and enhance our patrons' dining experience.Your primary focus...

**Job Summary:** We are seeking a highly skilled and experienced Front Office Operations Manager to join our team at FURAMA PTE. LTD.**Key Responsibilities:Oversee the daily operations of the Front Office, ensuring that all activities are carried out efficiently and effectively.Develop and implement strategies to improve guest satisfaction and...

Opportunity to LeadThe Front Office Manager will be responsible for leading a high-performing team of professionals, providing guidance, coaching, and mentoring to ensure that everyone is working towards common goals. With a focus on employee development and engagement, we strive to create a positive work environment where our team members can thrive and...

**Job Responsibilities:**The ideal candidate will have at least 2 years of hospitality experience and possess excellent knowledge on Opera system. You will be required to work on weekends/public holidays and 3 rotating shifts. Key responsibilities include:Responsible for the overall smooth operations of Front Office functions i.e. Reception, Concierge,...

**Concierge (Guest Experience and Engagement)** **Work Dynamics** **Guest Experience and Engagement**:You will uphold and deliver unrivalled service standards - Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. - Manage the guest & VIP registration process seamlessly. - Lead guest engagement as the main...

**Job Highlights**: - Attractive Medical & Dental Benefits - Friendly Working Environment - Uniform provided with Laundry Allowance - AWS & Variable Bonus - Opportunities for career progression **Job Description**: **The Customer Service Representative will**: - Maintain a friendly, neat, pleasant and professional image to guests - Welcome and greets...

V CLEAN PTE. LTD. is seeking a seasoned Cleanliness Services Director to oversee the overall cleanliness of our hotel and surroundings, ensuring high standards are maintained at all times. The successful candidate will lead our cleaning team in creating a memorable experience for our guests and work closely with the Director of Housekeeping as needed.The...

Service Excellence DirectorThe Service Excellence Director will be responsible for leading the banquet team, ensuring exceptional guest experiences and maintaining the highest standards of service. This role requires strong leadership, communication, and problem-solving skills, as well as the ability to work under pressure and manage multiple events...

Come join us to express your Andaz as **Guest Services Officer - Guest Services Centre **(conventionally known as Call Centre) if the following describes you. You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new...

5 days work + Incentives package Passionate about customer service Engages with customer Do you have a passion for providing exceptional service and creating unforgettable experiences? Join our client as a Guest Services personnel and become a vital part of our clients dynamic restaurant family! **What you'll do**: Greet and seat guests with a warm...

Roles & ResponsibilitiesJob Description:Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties.Working Arrangements:Working hour : 8 Hours per shiftShifts : 3 shifts (A – 7am to 3pm), (B – 3pm to 11pm), (C –...

Roles & ResponsibilitiesJob Description:Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties.Working Arrangements:Working hour : 8 Hours per shiftShifts : 3 shifts (A – 7am to 3pm), (B – 3pm to 11pm), (C –...

About the Role">The Guest Services Manager will be responsible for attending to guest incidents and handling all guest-related matters, ensuring seamless and memorable experiences for our guests.

We are seeking a Hotel Service Director to join our team at IBIS SINGAPORE ON BENCOOLEN. As a key leader, you will be responsible for driving profitability and ensuring the department meets its quantitative and qualitative targets. This includes managing and motivating front office teams to achieve exceptional results.The successful candidate will possess a...

**PRIMARY OBJECTIVES** - To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel, which includes the business centre. - To ensure smooth operations in the department and customer service satisfaction is in line with the established standards...