Operations Excellence Manager
1 month ago
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
PRIMARY FUNCTION
- Drive the deployment of Business Process Improvement Systems, related tools, and thought processes to facilitate and coach the Business Process Improvement approach within Abbott's region(s), business unit(s), and/or functional area(s).
- Act as the key subject matter expert regarding process improvement initiatives and present recommendations and progress reports to senior and executive leadership.
- Provide mentoring, coaching, and project management leadership to team members within a global structure, business unit, or functional level.
- Responsible for creating an environment and assisting leadership and customers in the timely and successful completion of cost-effective, strategic project and business improvement opportunities.
- Serve as project consultants, guides, or leaders while implementing and accelerating constructive long-term change.
- Drive organization(s) to meet their strategic objectives.
- Assume a leadership role as the key continuous improvement consultant in a learn and do approach.
- Directly interface with key leadership and functional experts providing insight and advice on Business Process Improvement approaches to strategic business challenges.
- Incorporate the use of Business Process Improvement Methodology and Tools into current business management processes.
- Stay current in the field through continuous learning, and internal and external benchmarking activities.
- Influence projects and business improvement initiatives to directly contribute to stated strategic objectives.
- Critically review and coach others on effective use of Business Process Improvement Methodology and Tools.
- Manage the Business Process Improvement Certification process for continued learning and organizational capability development.
MAJOR RESPONSIBILITIES
- Support the Head of Operations Excellence to define Operational Excellence strategies and goals, deploy plans, and ensure deployment is aligned with the business strategy.
- Articulate and communicate the Operations Excellence strategy to the site/Function and serve as a role model for Business Excellence behaviors and values.
- Drive Operations Excellence workstreams' Implementations in Abbott's region(s).
- Promote Class A behavior and sustainability.
- Coordinate Business Continuity Planning (BCP).
- Lead Lean Six Sigma projects to improve quality, reduce cycle times, and reduce cost and achieve customer satisfaction.
- Lead Green Belt program, advocate training, and Kaizen on site.
- Teach, influence, and motivate staff to apply Lean Six Sigma tools for problem-solving.
- Create an open environment for learning and facilitate Operations Excellence/Class A/BCP training.
- Mentor Black Belts, Green Belts, and Advocates for Lean Sigma projects.
- Track and report project benefits.
- Network with other Sites/Functions to exchange knowledge and good practice both internally and externally.
- Cultivate the continuous improvement culture in Abbott's region(s).
- Lead and support Divisional Business Excellence projects.
- Drive activities to maintain Class A standards.
- Report balance scorecard results monthly to the site and provide metric results to Division.
- Perform any other duties assigned by the supervisor.
REQUIREMENTS
- Bachelor's Degree in Engineering or Science, Industrial Engineering is highly advantageous.
- 5 to 8 years of related experience and minimally 3 years in management situation.
- Good People and communication skills.
- Good Change Management & Facilitation skills.
- Strong Project Management skills.
- Black Belt Certification will be highly advantageous.
- Strong trainer capability.
- Proven influencing and negotiating ability.
- Coaching and mentoring ability.
- Positive Can-Do attitude.
*Kindly note this position is based in Tuas.*
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