Operational Excellence Lead

3 months ago


Singapur, Singapore CEVA Logistics Full time

About the role

The incumbent will be a core member of the company’s Operational Excellence (OpEx) team, directly reporting to the Operational Excellence (OpEx) Manager. His/her focus will be to lead OpEx projects that leverage on in-depth data analysis and lean principles to close operational gaps and work closely together with the rest of the core team to support the OpEx community in driving continuous improvement efforts.

What you will be doing

  • Lead OpEx projects that leverage on in-depth data analysis and lean principles to close operational gaps and provide catalytic support to the efficiency across multiple sites
  • Provide mentorship to the logistics analysts by directing them in the project-scoping phase of continuous improvement project concepts, evaluating business case prospects, and supporting the project development through to implementation
  • Coordinate with internal subject matter experts to drive project development, align on expectations, and overcome project risks
  • Contribute to the OpEx community by sharing knowledge of best practices and new solutions, organising technical trainings and focus group workshops, developing team collaterals, etc.

Vertical 1 – Build Internal OpEx Culture

  • Support the roll out of an OpEx program across all logistics warehouse operations within the company, providing coaching and training to necessary stakeholders
  • Support the development of a lean knowledge management framework that organises, strengthens, and diversifies the learning journey of the OpEx community in lean tools and operational excellence

Vertical 2 – Transform Customer Journey

  • Work closely with Hub / Operation Managers to identify new customer needs and develop action plans to close gaps in service levels or expectations
  • Collaborate with the Innovation team to identify implementation opportunities for new solutions or technology that would catalyse the operational excellence standards of all logistics sites

Requirements

The successful candidate

  • Degree in Logistics, Supply Chain Management, Engineering, or Business with a relevant specialization
  • At least 2 years’ project management experience in the contract logistics / warehousing industry
  • Understanding of lean principles and continuous improvement tools
  • Proficient in Microsoft PowerPoint and Excel (including pivot tables)
  • Knowledge in VBA / SQL / database management structure is not necessary but will be a plus
  • Comfortable with presenting and communicating with customers and stakeholders within all levels of the organisation
  • Good and adaptive team player with strong interpersonal skills


  • Singapur, Singapore CEVA Logistics Full time

    About the RoleThe Operational Excellence Lead will be a key member of the CEVA Logistics team, reporting directly to the Operational Excellence Manager. This role will focus on leading Operational Excellence projects that leverage data analysis and lean principles to close operational gaps and drive continuous improvement efforts.Key ResponsibilitiesLead...


  • Singapur, Singapore CEVA Logistics Full time

    About the RoleWe are seeking a highly skilled Operational Excellence Lead to join our team at CEVA Logistics. As a key member of our Operational Excellence team, you will be responsible for leading projects that leverage data analysis and lean principles to drive operational excellence across multiple sites.Key ResponsibilitiesLead OpEx projects to close...


  • Singapur, Singapore Careers@Gov Full time

    {"title": "Operations and Service Excellence Lead", "description": "Role OverviewThe Singapore Aviation Academy (SAA) is seeking an experienced Operations and Service Excellence Lead to join its team. As a key member of the SAA, you will be responsible for driving operational excellence and delivering exceptional service to our trainees, guests, and...


  • Singapur, Singapore Careers@Gov Full time

    {"title": "Operations and Service Excellence Lead", "content": "About the RoleThe Singapore Aviation Academy (SAA) is seeking an experienced Operations and Service Excellence Lead to join its team. As a key member of the SAA, you will be responsible for driving operational excellence and delivering exceptional service to our trainees, guests, and...


  • Singapur, Singapore Careers@Gov Full time

    Job Title: Operations and Service Excellence LeadWe are seeking an experienced Operations and Service Excellence Lead to join our team at the Singapore Aviation Academy (SAA). The successful candidate will be responsible for driving operational excellence and service delivery across the Academy.Key Responsibilities:Benchmark best practices in operations and...


  • Singapur, Singapore Careers@Gov Full time

    Job Title: Operations and Service Excellence LeadAt the Singapore Aviation Academy (SAA), we are seeking an experienced Operations and Service Excellence Lead to join our team. As a key member of our leadership team, you will be responsible for driving operational excellence and service delivery across the academy.Key Responsibilities:Benchmark best...


  • Singapur, Singapore OCBC Bank Full time

    About the RoleWe are seeking a highly skilled Operational Excellence Change Lead to join our Group Operational Excellence team at OCBC Bank. As a key member of our team, you will play a critical role in driving operational excellence across the group, working closely with Business Units and Functions to develop strategic approaches to optimize the operating...


  • Singapur, Singapore Careers@Gov Full time

    Job SummaryWe are seeking an experienced Operations and Service Excellence Lead to join our team at the Singapore Aviation Academy (SAA). The successful candidate will be responsible for developing and implementing operational systems, policies, and procedures to streamline SAA's operations and establish service standards.Key ResponsibilitiesBenchmark best...


  • Singapur, Singapore Careers@Gov Full time

    [What the role is] The Civil Aviation Authority of Singapore (CAAS) is looking for an experienced and proactive Operations and Service Manager to join the Singapore Aviation Academy (SAA). The SAA is the training arm of CAAS. It drives capability development for the Singapore air hub and provides capacity building for the international aviation community....


  • Singapur, Singapore OCBC Bank Full time

    About the RoleWe are seeking a highly skilled Change Lead to join our Group Operational Excellence team. As a key member of our team, you will play a critical role in driving operational excellence across the group.As a Change Lead, you will be responsible for managing and steering projects, working closely with leadership teams across divisions and...


  • Singapur, Singapore OCBC Bank Full time

    About Group Operational Excellence (GOE)We are a diverse team of around 30 individuals based in Singapore, Malaysia, and Hong Kong. Our team members are either ex-consultants with financial industry experience or experienced change practitioners from leading financial institutions/global MNCs.Our mission is to be a trusted partner to the business in driving...


  • Singapur, Singapore OCBC Bank Full time

    About Group Operational ExcellenceOur MissionWe are a trusted partner to the business in driving operational excellence across the group. Our team members are experienced change practitioners from leading financial institutions and global MNCs.We work closely with Business Units and Functions to develop strategic approaches to optimise the operating model,...


  • Singapur, Singapore OCBC Bank Full time

    About the RoleWe are seeking a highly skilled Change Lead to join our Group Operational Excellence team. As a key member of our team, you will be responsible for driving operational excellence across the group, working closely with Business Units and Functions to develop strategic approaches to optimize the operating model, streamline processes, and partner...


  • Singapur, Singapore OCBC Bank Full time

    About Group Operational ExcellenceWe are a diverse team of around 30 individuals based in Singapore, Malaysia, and Hong Kong. Our team members are either ex-consultants with financial industry experience or experienced change practitioners from leading financial institutions/global MNCs.Our mission is to be a trusted partner to the business in driving...


  • Singapur, Singapore Shopee Full time

    Job Description:As a Customer Excellence Lead at Shopee, you will be responsible for driving seller performance improvement, team management, and strategic reporting and insights.Key Responsibilities:Drive Seller Performance Improvement (30%):Lead projects aimed at enhancing seller performance on Shopee & SPX platform.Analyze reports and operational metrics...


  • Singapur, Singapore CEVA Logistics Full time

    About the RoleThe Operational Excellence Lead will be a key member of CEVA Logistics' Operational Excellence team, reporting directly to the Operational Excellence Manager. This individual will focus on leading Operational Excellence projects that leverage in-depth data analysis and lean principles to close operational gaps and collaborate with the core team...


  • Singapur, Singapore FedEx Full time

    As a key player in overseeing operational resources, your role is vital in ensuring that departmental objectives are achieved and processes are executed consistently and efficiently. It is essential to align all activities with the overarching goals of the organization and adhere to regulatory standards.Operations ManagerBecome a part of FedEx, a global...


  • Singapur, Singapore DNV Full time

    We are seeking a highly motivated and experienced individual to lead our operational excellence and change management activities in Energy Systems Region Asia Pacific. This is a newly established role in the region. You will report to the Regional Finance and Performance Manager, with a dotted line to the Global Operational Excellence Lead, while working...


  • Singapur, Singapore DNV Full time

    Operational Excellence ManagerWe are seeking a highly motivated and experienced individual to lead our operational excellence and change management activities in Energy Systems Region Asia Pacific. This is a newly established role in the region.As part of the global operational excellence team, the Operational Excellence Manager will drive step-change...


  • Singapur, Singapore DNV Full time

    Operational Excellence ManagerWe are seeking a highly motivated and experienced individual to lead our operational excellence and change management activities in Energy Systems Region Asia Pacific. This is a newly established role in the region. You will report to the Regional Finance and Performance Manager, with a dotted line to the Global Operational...