Operational Excellence Lead

1 month ago


Singapur, Singapore CEVA Logistics Full time
About the Role

The Operational Excellence Lead will be a key member of the CEVA Logistics team, reporting directly to the Operational Excellence Manager. This role will focus on leading Operational Excellence projects that leverage data analysis and lean principles to close operational gaps and drive continuous improvement efforts.

Key Responsibilities
  • Lead Operational Excellence projects to close operational gaps and improve efficiency across multiple sites
  • Provide mentorship to logistics analysts in project scoping, evaluating business case prospects, and supporting project development
  • Coordinate with internal subject matter experts to drive project development, align expectations, and overcome project risks
  • Contribute to the Operational Excellence community by sharing knowledge of best practices, organizing technical trainings, and developing team collaterals
Vertical 1 - Build Internal OpEx Culture
  • Support the rollout of an Operational Excellence program across all logistics warehouse operations, providing coaching and training to stakeholders
  • Develop a lean knowledge management framework to organize, strengthen, and diversify the learning journey of the OpEx community
Vertical 2 - Transform Customer Journey
  • Work closely with Hub/Operation Managers to identify new customer needs and develop action plans to close gaps in service levels or expectations
  • Collaborate with the Innovation team to identify implementation opportunities for new solutions or technology to catalyze operational excellence standards
Requirements
  • Degree in Logistics, Supply Chain Management, Engineering, or Business with a relevant specialization
  • At least 2 years' project management experience in the contract logistics/warehousing industry
  • Understanding of lean principles and continuous improvement tools
  • Proficient in Microsoft PowerPoint and Excel, including pivot tables
  • Knowledge of VBA/SQL/database management structure is a plus
  • Comfortable presenting and communicating with customers and stakeholders at all levels of the organization
  • Good and adaptive team player with strong interpersonal skills


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