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Concierge Operations Specialist

2 weeks ago

Orchard, Singapore CITY DEVELOPMENTS LIMITED Full time

**Job Description**

In this challenging yet rewarding role, you will have the opportunity to develop your customer service skills and work with a talented team at CITY DEVELOPMENTS LIMITED.

**Responsibilities include:**

  • Daily operations management of Concierge Counter
  • Handling customer inquiries and resolving issues
  • Managing gift voucher sales and processing reimbursements
  • Providing administrative support to Marcom
  • Representing CITY DEVELOPMENTS LIMITED as a brand ambassador

Requirements:**

  • Relevant customer service experience (hotel and/or airline industry preferred)
  • Proficiency in MS Office, especially Excel
  • Strong communication and problem-solving skills
  • Able to multitask and work independently