Elevate Customer Satisfaction as a Service Operations Expert

1 week ago


Singapore beBeeService Full time $40,000 - $80,000
Service Operations Coordinator

We are seeking a skilled Service Operations Coordinator to join our team. The ideal candidate will have 3-5 years of experience in service operations coordination and a good understanding of business objectives in service operations.

The key responsibilities include:

  • Coordinating workflows and information so heavy equipment and delivery details reach customers on time.
  • Oversseeing daily service operations, resolving on-site issues, and maintaining service quality and customer satisfaction.
  • Liaising with existing customers and handling their enquiries and feedback, working with engineers and mechanics to follow up on service calls and job deliveries.
  • Coordinating daily internal operations and movements.

Strong relationships with management, the team, and customers, being responsible, committed, and able to meet deadlines are essential. Able to deliver high service standards by balancing resources, prioritizing service requests, and managing customer satisfaction/returns. Experience with heavy equipment (e.g., reach stackers, crawler cranes, excavators, trucks, forklifts) is an advantage.



  • Singapore beBeeElevator Full time $60,000 - $80,000

    Job OverviewAs a senior maintenance expert, you will lead a team of technicians to maintain and service elevators and escalators.You will be the primary point of contact for customers, resolving their issues and ensuring customer satisfaction.Key Responsibilities:Monitor equipment performance, handle problematic lifts and escalators, and achieve targets for...


  • Singapore beBeeElevatorMaintenance Full time

    Uphold Elevator System Expert The chosen candidate will be responsible for maintaining and servicing complex elevator systems, including performing routine inspections, lubricating moving parts, and repairing faulty equipment. The role also involves troubleshooting technical issues and implementing effective solutions. Key Responsibilities: Perform...


  • Singapore beBeeElevator Full time $80,000 - $120,000

    Job Title: Elevator Operations ManagerThe Building Supervisor will oversee the operational management of elevators and escalators in the Asia Pacific Region, ensuring efficient performance and reliable service. The role requires strong leadership skills to manage site teams, meet sales targets, and handle site issues effectively.Key...


  • Singapore beBeeElevator Full time $22,000 - $33,000

    Job Role: Elevator TechnicianAbout the JobWe are looking for a highly skilled and experienced Elevator Technician to ensure the smooth operation of elevators in various locations. As a key member of our maintenance crew, you will be responsible for performing regular maintenance and servicing of elevators.This role involves:Carrying out routine maintenance...


  • Singapore beBeeService Full time $90,000 - $120,000

    Job OverviewFoster a culture that prioritizes patient needs by spearheading initiatives to elevate satisfaction.Elevate Patient SatisfactionMain Responsibilities:Design and implement effective service recovery processes to resolve issues promptly.Develop comprehensive training programs for exceptional service delivery.Requirements:A proven track record of 8...


  • Singapore beBeeCustomerService Full time $45,000 - $60,000

    Customer Service Expert Job OpportunityWe are seeking a skilled Customer Service Expert to deliver exceptional service and provide high-quality treatment services.Duties & Responsibilities:Provide expert customer serviceDeliver high-quality treatment servicesRequirements:Strong communication and interpersonal skillsAbility to work in a fast-paced...


  • Singapore beBeeDesigner Full time $80,000 - $120,000

    Service Designer Job SummaryAre you a skilled Service Designer looking to craft innovative platforms and service workflows that elevate the resort experience? We are seeking a talented professional to bridge digital interfaces and operational processes, employing human-centred methods to design seamless guest and employee journeys.Key...


  • Singapore beBeeElevator Full time

    Job Opportunity "> Seeking a skilled professional to oversee the operational aspects of elevators and escalators in the Asia Pacific Region. ">"> Manage day-to-day operations of elevator and escalator systems in the Asia Pacific Region "> Coordinate projects between factory and site teams to ensure timely completion "> Meet sales targets by implementing...


  • Singapore beBeeCustomerCentric Full time $30,000 - $45,000

    Service Ambassador RoleWe are seeking a highly skilled Service Ambassador to join our team. This individual will play a vital role in providing exceptional customer service, administrative tasks, and driving business growth.Key ResponsibilitiesRespond to customer inquiries via phone, email, or chat in a prompt, courteous, and professional mannerProvide...


  • Singapore JOB EXPERT PTE. LTD. Full time

    To attend to client's request and queries - Responsible for delivering good customer experience and service - To attend and resolve any customer service issues - Any other customer service and/ or related administrative duties as assigned - Ferrying of clients to/ from required destinations as assigned **Job Expert Pte Ltd **( EA License: 21C0766) TAN JIUN...