Ocean Freight Operations Manager
3 days ago
Job Title: Ocean Freight Executive
Industry: Logistics and Supply Chain
Job Summary:
We are seeking an experienced Ocean Freight Executive to join our team at People Profilers. The successful candidate will be responsible for ensuring the accurate and timely movement of ocean freight to and from specific locations within the service standards agreed with our customers.
Key Responsibilities:
- Manage ocean freight operations to ensure compliance with customer requirements and country regulations.
- Handle customer and vendor communication, as well as internal communication with company stakeholders.
- Provide proactive exception management and problem resolution for service quality deviations.
- Generate invoices and verify cost accruals for shipment-related charges within KPI timelines.
- Participate in ad-hoc projects related to business process improvement.
- Perform value-added tasks to meet customer requirements and changes in operations processes.
- Ensure customs permit declarations comply with Singapore Customs Regulations and Procedures.
- Create and manage ocean export documentation.
- Execute shipments within timelines as per in-house ISO procedures.
- Ensure accrued costs have corresponding revenues in TMS.
- Communicate with customers and upload external documents to Transport Management system.
- Explore upsell opportunities with shippers (involving Sales Team as applicable).
Requirements:
- Minimum Nitec and above.
- Minimum 1-4 years of working experience in the sea freight industry (for Executive level).
- Knowledge of ocean freight, international trade, and relevant laws, regulations, Supply Chain processes, and procedures will be preferred.
What We Offer:
A very competitive remuneration package and a comprehensive range of benefits.
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