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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at THE SUPREME HR ADVISORY PTE. LTD. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.
Key Responsibilities
• Communicate effectively with overseas offices, agents, shipping lines, and customers to resolve queries and issues.
• Respond promptly and accurately to customer inquiries via phone or email, providing timely and professional support.
• Coordinate shipments efficiently, ensuring timely delivery and minimizing delays.
• Monitor, resolve, and follow up on customer disputes, maintaining a high level of customer satisfaction.
• Maintain an organized filing system for easy document retrieval, ensuring compliance with company policies and procedures.
• Perform other assigned tasks as required, contributing to the overall success of the team.
Requirements
• Minimum 'O' Level qualification.
• Proficiency in MS Office, with excellent communication and interpersonal skills.
About Us
THE SUPREME HR ADVISORY PTE. LTD. is a leading HR advisory firm dedicated to providing exceptional service to our clients. We are committed to excellence and strive to build long-term relationships with our clients and partners.
