
Front Office Representative
1 week ago
We are seeking a highly skilled and experienced front office representative to join our team.
Key Responsibilities:
- Deal directly with customers via telephone, electronically or face-to-face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints in a timely manner
- Evaluate all relevant information to handle inquiries and complaints
- Perform customer verifications as needed
- Communicate and coordinate with internal departments effectively
Requirements:
- Mandatory qualifications include GCE O level and above
Skills and Qualifications:
- Fron office skills and experience
- Excellent communication and interpersonal skills
- Able to work well independently and as part of a team
- Knowledge of the healthcare industry and hospitals
- Experience in treatment, dental care and patient safety
About Us:
We value excellent communication skills and teamwork. If you have a passion for providing exceptional customer service and working in a fast-paced environment, we encourage you to apply for this role.
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