Front Desk Representative

6 days ago

Singapore beBeeFrontDesk Full time
Job Title:

Customer Service Representative

About the Role

This is a fantastic opportunity to join our team as a Customer Service Representative. As a key member of our front office operations, you will be responsible for providing exceptional customer service and ensuring a smooth check-in/check-out experience for our guests.

Key Responsibilities

  • Provide quality customer service at all times, greeting visitors and guests in a friendly and engaging manner.
  • Thoroughly understand hotel room categories, room rates, and product knowledge necessary for Front Office operations.
  • Proactively assist guests with informative and helpful responses to their inquiries and follow up promptly on guest requests and needs.
  • Maintain an accurate cash float and perform accounting tasks.

Requirements

  • Passionate individuals who love customer service.
  • Communicate fluently in English.
  • Independent and work well in a team.
  • Work on weekends and public holidays.
  • Work day shifts and night shifts.

Benefits

  • Duty Meal allowance and uniform allowance.
  • Attractive incentive and bonus.
  • Staff rates at Accor hotels in Singapore and worldwide.
  • Birthday leave.

Tell Employers What Skills You Have

Please provide your relevant skills and qualifications.

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