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Front Desk Representative
2 weeks ago
As a Front Desk Representative, your role will be to deliver exceptional customer experiences to our guests. This entails greeting and serving guests in a friendly, accurate and efficient manner, while adhering to established standards and procedures.
Key Responsibilities- Evaluate guest rooms and facilities to ensure seamless operations.
- Assist colleagues through comprehensive training programs, aiming for career advancement opportunities.
- Respond promptly to guest inquiries via email, phone or in-person, providing personalized assistance with hospitality excellence.
- Manage cash transactions and maintain precise financial records.
- Front desk management
- Customer service skills
- Hotel operations expertise
- Accommodation industry knowledge
- Cash handling proficiency
- Communication skills
- Problem-solving abilities
Pursue a rewarding career as a Front Desk Representative and take the first step towards a successful future.