Sales Professional
4 weeks ago
As a Sales Professional at Singapore Straits Wine Company Pte. Ltd., you will be responsible for day-to-day operations in an assigned store. You will participate in any sales campaigns and ensure a smooth customer experience by aligning the fulfillment of the store's sales target orders.
This job responsibilities shall include but not be limited to:
• Work closely with HQ teams and Stakeholders.
• Maintain smooth operations & standard of work.
• Ensure excellent customer service experience to customer.
• Upsell wines to customers and cross sell related products.
• Provide personalized assistance and build strong customer relationships.
• Inform & promote in-house promotions, members program and upcoming events to customer.
• Ensure all customers' enquiries, issues are handled quickly and effectively in a helpful and friendly manner.
• Maintain store cleanliness, visual merchandising, presentation.
• Provide a clean, comfortable, and convenient shopping experience.
• Ensure food hygiene & workplace safety guidelines are strictly followed.
• Manage and maintain the stock on hand inventory, financial or other assets of property of the company to reduce & eliminate any losses or wastage.
• Accurately process customer transactions, handle cash and operate POS system.
• Perform checks of the store's count and reconcile cash register, review, and update any necessary reports or documentation before securing the store and leaving for the day.
• Any other operational duties assigned by Management.
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