Field Support Specialist

1 week ago

Singapore beBeeIT Full time $80,000 - $110,000
Job Title: Field Support Specialist

We are seeking an experienced Field Support Specialist to join our team. This role involves providing technical support and resolving issues related to hardware, software, and network infrastructure.

Key Responsibilities:
  • Provide on-site support for desktops, laptops, printers, and other peripherals
  • Troubleshoot and resolve problems related to IT infrastructure including routers, switches, firewalls, and servers
  • Set up and configure new equipment and systems at client locations
  • Perform routine maintenance, upgrades, and patch management
  • Conduct site surveys to assess technical requirements for new deployments
Requirements:
  • Diploma/Degree in Information Technology, Computer Engineering, or a related field
  • 1–3 years of experience in field support or IT infrastructure roles
  • Proficiency in Windows/Mac OS, networking concepts, and IT troubleshooting
  • Hands-on experience with routers, switches, firewalls, and network tools
  • Familiarity with Active Directory, Office 365, and ticketing systems
What We Offer:
  • A dynamic and challenging work environment
  • The opportunity to work with a talented team of professionals
  • Professional development opportunities

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