
Front Desk Coordinator
1 week ago
We are seeking a detail-oriented and organized individual to join our team as a Front Desk Coordinator. The ideal candidate will be responsible for managing the day-to-day operations of the front desk, providing exceptional customer service, and ensuring a smooth experience for clients.
Key Responsibilities:
- Handle appointment bookings and client inquiries via phone calls, messages, and online booking platforms.
- Greets and attends to walk-in clients in a warm and welcoming manner.
- Manage reception duties such as processing payments and daily sales reporting using POS system.
- Maintains cleanliness and presentation of reception and waiting areas.
Requirements:
- Min. 1 year experience in customer service or receptionist role
- Proficient in using booking platforms and POS systems
- Comfortable to travel to multiple outlets and work on weekends
- Prior experience in beauty or wellness industry is highly advantageous
- Bilingual with Mandarin proficiency to communicate with Mandarin-speaking clients
The successful candidate will possess excellent communication skills, be able to multitask, and have a pleasant demeanor. If you are a motivated and organized individual who enjoys working with people, we encourage you to apply.
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