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Business Process Manager
2 weeks ago
Job Title:
Business Process Manager
Join a dynamic team as a Business Process Manager to drive efficiency and productivity. Manage supply chain responsibilities, including resource planning, customer service, warehousing, logistics, and distribution.
Main Responsibilities:
- Lead the customer service team, training and setting goals to meet customer requirements.
- Enhance internal processes for increased efficiency.
- Develop customer satisfaction goals in coordination with the commercial team.
- Optimize costs and logistics efficiency, including import/export transportation.
- Plan and monitor logistics flow to hospitals or distributors.
- Develop operational budgets with regional teams.
- Liaise with vendors on logistics operations.
- Analyze financial impacts of logistics changes.
- Oversee warehouse layouts and ensure compliance with legal and sanitary requirements.
- Maintain warehouse operations in line with health legislation.
- Control product rotation and expiration.
- Ensure efficiency in product delivery and receipt.
- Supervise inventory levels and action plans for near-to-expire products.
- Maintain quality standards equivalent to ISO13485.
Key Skills:
- Supply Chain Management
- Customer Service Leadership
- Logistics Optimization
- Warehouse Management
- Quality Assurance
About this Role:
This is a challenging opportunity for a process-driven individual to join our team. If you have experience in supply chain management, customer service leadership, or logistics optimization, we encourage you to apply.
