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Senior Technical Support Specialist

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Singapore beBeeServiceEngineer Full time $75,000 - $95,000
Job Overview

We are seeking a skilled technical expert to provide on-site support and maintenance for our customers. The ideal candidate will possess strong problem-solving skills, hands-on technical expertise, and a customer-focused mindset.

Main Responsibilities
  • Perform routine maintenance and repairs on equipment, including disassembling, replacing, or repairing defective parts.
  • Troubleshoot, repair, or refurbish/retrofit standard and special purpose systems components.
  • Conduct validation activities, including installation qualification, operation qualification, performance qualification, thermal mapping, and cycle development.
  • Install equipment and perform factory acceptance tests (FAT) and site acceptance tests (SAT).
  • Develop effective working relationships with customers and managers, and communicate project updates to stakeholders.
Requirements
  • Bachelor's degree in electrical/mechanical engineering or equivalent work-related experience.
  • At least 2+ years' experience using diagnostic test equipment, volt-ohm meters, amp probes, and precision temperature and pressure calibration.
  • Knowledge of industry standards, industrial controls, central processing systems, and validation protocols.
  • Strong technical acumen and attention to detail.