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Senior Business Process Manager
3 weeks ago
We are seeking an experienced professional to join our team as a Senior Operations and Project Manager. This role involves overseeing and optimizing operational processes related to custody and trade settlement, taking the lead on projects to enhance efficiency, and maintaining strong relationships with both internal and external stakeholders to ensure seamless operations in the financial domain.
">- Key Responsibilities:">
- Support recurring processes related to trade settlement and custody.">
- Establish, manage and control operational processes across custody and trade settlement for our businesses in Singapore and Malaysia.">
- Manage and drive projects - lead and drive cross-functional projects and new initiatives, in addition to recurring business-as-usual (BAU) tasks.">
- Lead and own key relationships with internal and external stakeholders across various functions including technology, compliance, etc.">
- Oversee daily processing of trades and ensure on-time settlement of all trades (across financial products including Equity, Fixed Income, and others) - this also includes processing of Corporate Action Events and product life cycle.">
- Manage post-trade settlement functions such as processing of trade instructions, ensuring instructions are communicated properly, relaying trade status back to clients and troubleshooting of trade queries and issues.">
- Undertake process and system enhancements to achieve optimum productivity and process efficiency.">
- Ensure full compliance to all policies and regulations; manage and ensure effective service delivery to internal and external clients.">
- Ensure smooth and efficient settlement and custody processes and documentation, liaising with counterparties and custodians for any trade mismatches, failures/issues to ensure fast and effective resolution.">
- Lead and manage a team in a regional capacity, demonstrating strong leadership skills and fostering collaboration.">
- At least 5 years of experience in a securities/banking-related role.">
- Experience working for a smaller fintech or startup - this role spans across a lot of areas and the candidate will need to deal with ambiguity.">
- Knowledge of securities operations, custody and settlement processes.">
- Understanding of product parameters, policies, guidelines and regulatory requirements on domestic and global market operations.">
- Experience driving initiatives and change implementations.">
- Excellent interpersonal and client-servicing skills.">
- Effective communication skills with proficiency in writing and presentations.">
- Adaptable and resilient, strong problem-solving skills, and intellectually inquisitive.">
- Great team player, and willing to learn.">