Luxury Service Ambassador

2 weeks ago

Singapore beBeeCustomer Full time $3,000 - $4,500
Job Title

A Luxury Customer Service Professional is required to provide exceptional services and ensure smooth daily operational activities in a salon & boutique.


About the Role

  • The ideal candidate will have a minimum of 2-3 years of experience in F&B / Retail Operations, preferably in luxury goods industry.
  • They must possess a welcoming personality, good communication skills, and be well-groomed in appearance.
  • A hands-on and customer-focused role, requiring drive, efficiency and assertiveness, is essential for success.

Key Responsibilities

  • Offer friendly and efficient services to all guests.
  • Process guests orders to ensure that all items are prepared and served promptly.
  • Assist in setup and clear down of the front and back of salon & boutique operations.
  • E nsure food safety regulations are followed as per industry standards.
  • Maintain neatness and cleanliness of service ware.
  • Promote and sell our range of products and food and beverage items to walk-in customers.
  • Attend to customers' needs, complaints and enquiries.
  • Provide guests with gift wrapping service in accordance with company standards.
  • Receive and check inventory of goods and supplies.
  • Handle cash, POS system, and report of take-in-cash when on duty.

Benefits

  • Meal allowance is provided to employees.
  • Monthly incentives are awarded to staff members.
  • Birthday incentives are given to celebrate employee milestones.
  • Staff discount is available on products and services.
  • Festive gifting is provided to employees during holidays.
  • Medical benefits are included in the employment package.

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