
Reservations and Guest Services Coordinator
1 week ago
Job Title: Reservations Coordinator
About the Role:
We are seeking a highly organized and detail-oriented Reservations Coordinator to join our team. The successful candidate will be responsible for monitoring and managing reservation activity, ensuring that all files are accurate and up-to-date.
Liaising with clients to coordinate room allocations and ensure efficient use of inventory is also a key responsibility of this role.
The Reservations Coordinator will be required to maintain close working relationships with all departments of the hotel, including front office, housekeeping, and food and beverage.
This is an excellent opportunity for a motivated and results-driven individual to develop their skills and advance their career in hospitality management.
Main Responsibilities:
- Monitor and manage reservation activity
- Liaise with clients to coordinate room allocations
- Ensure accurate and up-to-date filing systems
- Maintain close working relationships with other departments
Requirements:
To be considered for this role, candidates must have:
- Diploma in Tourism/Hospitality Management
- Minimum 2 years experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Proficient in MS Excel, Word, & PowerPoint
- Familiarity with hospitality management software
What We Offer:
This is an exciting opportunity to join our dynamic team and contribute to the success of our hotel.
We offer a competitive salary and benefits package, including opportunities for career development and advancement.
We are committed to providing exceptional service and creating memorable experiences for our guests.
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